Irecently saw a documentary about the making of a Steinway piano. It traced the meticulous care that goes into crafting this fine instrument. From the cutting of trees until the piano appears on a showroom floor, it goes through countless delicate adjustments by skilled craftsmen. When the year-long process is complete, accomplished musicians play the piano and often comment on how the same rich sounds could never be produced by a computerized assembly line. The secret to the final product is the craftsman’s touch.