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Promises You Can Bank On

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After a global financial crisis, the US government enacted stricter laws to protect people from questionable banking practices. Banks had to change some of their policies to comply. To notify me of such changes, my bank sent me a letter. But when I got to the end I had more questions than answers. The use of phrases like “we may” and “at our discretion” certainly didn’t sound like anything I could depend on!

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