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Norena’s South Florida home was severely damaged during Hurricane Andrew in 1992. She received an insurance settlement, and the repair work began. But the contractors left when the money ran out, leaving an unfinished home with no electricity. For 15 years, Norena got by with a tiny refrigerator and a few lamps connected to extension cords. Surprisingly, her neighbors didn’t seem to notice her dilemma. Then, acting on a tip, the mayor got involved and contacted an electrical contractor who restored power to her house within a few hours.
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